Your data rights and our commitment to protecting your privacy under EU regulations
View all personal data we hold about you
Correct any inaccurate information
Request deletion of your data
Export your data in a machine-readable format
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It strengthens and unifies data protection for all individuals within the European Union (EU) and the European Economic Area (EEA). At SAM, we're committed to full GDPR compliance and protecting your fundamental right to privacy.
You have the right to be informed about the collection and use of your personal data. This includes our purpose for processing, retention periods, and who it's shared with.
We provide this information through our Privacy Policy, this GDPR page, and clear consent mechanisms throughout our platform.
You can request a copy of all personal data we hold about you. This includes account information, usage data, and any other personal information we've collected.
How to request: Email us at privacy@sam-app.com with "Data Access Request" in the subject line.
Response time: Within 30 days of receiving your request.
If any of your personal data is inaccurate or incomplete, you have the right to have it corrected or completed without undue delay.
You can update most information directly in your account settings, or contact us for assistance with data correction.
You can request the deletion of your personal data when there's no compelling reason for us to continue processing it.
Account deletion: You can delete your account directly from your settings.
Note: Some data may be retained for legal or legitimate business purposes as outlined in our Privacy Policy.
You can obtain and reuse your personal data for your own purposes across different services. We'll provide your data in a structured, commonly used, and machine-readable format.
Available formats: JSON, CSV, or XML. Request through your account settings or by contacting our privacy team.
You can object to the processing of your personal data in certain circumstances, including direct marketing, research, and statistics.
Manage your communication preferences in your account settings or unsubscribe from marketing emails using the links provided.
We may transfer your personal data outside the EU/EEA to provide our services. When we do, we ensure appropriate safeguards are in place:
In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach. Our notification will include:
We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with GDPR requirements.
You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR. You can contact:
However, we encourage you to contact us first so we can try to resolve any concerns directly.
Access, update, or delete much of your personal data directly through your account settings.
Go to SettingsFor more complex requests or if you need assistance exercising your rights.
Email Privacy TeamWe may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
We're committed to transparency and helping you understand your rights. If you have any questions about GDPR compliance or need assistance exercising your rights, we're here to help.