Agreement to Terms

By accessing or using SAM (Smart Asset Manager), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Service Description

SAM is a desktop application designed to help 3D artists and professionals manage their digital asset libraries. Our service includes:

Core Features

• Intelligent asset downloading and organization
• Advanced tagging and categorization
• Batch processing capabilities
• Integration with third-party tools

Additional Services

• Cloud storage and synchronization
• Customer support and documentation
• Regular updates and improvements
• API access for integration

User Accounts and Responsibilities

Account Creation

To use SAM, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

Account Usage

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Complying with all applicable laws and regulations
• Respecting intellectual property rights

Prohibited Activities

You may not:

• Use the service for illegal or unauthorized purposes
• Attempt to gain unauthorized access to our systems
• Distribute malware or harmful content
• Violate the rights of others
• Interfere with the proper functioning of the service

Subscription and Payments

Subscription Plans

We offer various subscription plans with different features and usage limits:

• Monthly and annual billing options
• Different tiers based on usage needs
• Free trial periods for new users
• Upgrade and downgrade options

Payment Terms

Billing

• Subscriptions are billed in advance
• Automatic renewal unless cancelled
• Payments processed through Stripe
• All prices include applicable taxes

Cancellation

• Cancel anytime before renewal
• Access continues until period ends
• No refunds for partial periods
• Data retention as per privacy policy

Credit System

In addition to subscriptions, we offer a credit-based system:

• Credits can be purchased in packages
• Credits do not expire
• Used for premium features and API calls
• Non-refundable once purchased

Intellectual Property

Our Rights

SAM and all related content are owned by us or our licensors:

• Software code and application design
• Documentation and user help
• Trademarks and brand elements
• Website content and graphics

Your Rights

You retain ownership of your data and content:

• Your asset libraries and organized content
• Custom tags and categorization
• User-generated configurations
• Personal data and preferences

License Grant

We grant you a limited, non-exclusive license to:

• Use SAM for personal or commercial purposes
• Access and download your organized content
• Integrate with supported third-party tools
• Create backups of your asset libraries

Disclaimer and Limitations

Service Availability

SAM is provided "as is" without warranties:

• We do not guarantee uninterrupted service
• Updates may temporarily affect functionality
• Third-party integrations may be discontinued
• Performance may vary based on system specifications

Limitation of Liability

Our liability is limited to the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• Our total liability is limited to amounts paid in the last 12 months
• You are responsible for maintaining backups of your data
• We are not responsible for third-party content or services

Indemnification

You agree to indemnify us against claims arising from:

• Your use of SAM in violation of these terms
• Your infringement of intellectual property rights
• Your violation of applicable laws
• Your negligent or wrongful conduct

Termination

Termination by You

You may terminate your account at any time:

• Cancel your subscription through your account settings
• Request account deletion via our support team
• Export your data before termination
• Termination is effective at the end of your billing period

Termination by Us

We may terminate your account for:

• Violation of these terms of service
• Non-payment of subscription fees
• Abuse of our systems or services
• Illegal or harmful activities

Effect of Termination

Upon termination:

• Your access to SAM will be immediately suspended
• Data will be retained as per our privacy policy
• Outstanding payments remain due
• Certain provisions of these terms will survive

Governing Law and Disputes

Governing Law

These terms are governed by:

• Laws of the jurisdiction where SAM is headquartered
• International commerce regulations
• Applicable data protection laws
• Consumer protection regulations

Dispute Resolution

We encourage resolution through:

• Direct communication with our support team
• Mediation before formal proceedings
• Arbitration for complex disputes
• Court jurisdiction as a last resort

Contact Information

If you have questions about these Terms of Service, please contact us:

General Inquiries

support@sam-app.com

Legal Department

legal@sam-app.com

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the application. Your continued use of SAM after changes are posted constitutes acceptance of the updated terms.

Acknowledgment

By using SAM, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute the entire agreement between you and SAM regarding your use of our services.