Introduction

At SAM (Smart Asset Manager), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

Information We Collect

Personal Information

• Name and email address when you create an account
• Payment information processed through our payment providers
• Communication preferences and support correspondence
• Profile information you choose to provide

Usage Information

• Application usage patterns and feature interactions
• Performance metrics and error logs
• Asset management activities and preferences
• Device information and system specifications

Technical Information

• IP address and location data
• Browser type and version
• Operating system information
• Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

• Provide and maintain SAM services
• Process payments and transactions
• Deliver customer support
• Send service-related communications

Improvement & Analytics

• Analyze usage patterns and preferences
• Improve application performance
• Develop new features and functionality
• Conduct research and analytics

Communication

• Send product updates and announcements
• Provide technical support
• Respond to inquiries and feedback
• Send marketing communications (with consent)

Legal & Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our terms of service
• Maintain system security

Data Sharing and Disclosure

Important

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share information with trusted service providers who help us:

• Process payments (Stripe)
• Provide hosting and infrastructure (Supabase)
• Deliver customer support
• Analyze usage and performance

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or abuse
• Ensure user safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Encryption in transit and at rest
• Secure authentication systems
• Regular security updates
• Access controls and monitoring

Organizational Measures

• Limited access to personal data
• Regular security training
• Data handling procedures
• Incident response protocols

Your Rights and Choices

Data Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Restrict data processing

Communication Preferences

You can:

• Unsubscribe from marketing emails
• Update notification preferences
• Manage cookie settings
• Opt out of data collection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Account Data

Retained while your account is active and for 30 days after deletion.

Usage Data

Retained for 2 years for analytics and service improvement.

Financial Data

Retained for 7 years as required by law.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@sam-app.com

Data Protection Officer

dpo@sam-app.com

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of SAM after any changes indicates your acceptance of the updated privacy policy.